🔥 Limited Time Offer! Get 40% OFF

Refund Policy

Velour Scent – Hassle-Free Return & Refund Policy

At Velour Scent, we want you to experience the perfect fragrance every time. However, if something goes wrong, we are here to make it right with a simple, hassle-free return process.

Damaged or Broken Products

If your order arrives damaged or broken, we sincerely apologize! You can request a return within 5 days of receiving your order. Please ensure the product is unused and in its original packaging.

How to Request a Return

  1. Contact Us  – Whatsapp [03706602552 ] –Email us at [velourscentofficial@gmail.com] within 5 days of delivery.
  2. Provide Details – Share your order number, images of the damaged product, and a brief description of the issue.
  3. Approval & Assistance – Once approved, we will guide you through the return process.

Refund or Replacement

You may choose a refund or a replacement for the damaged item. Refunds will be processed to your original payment method and may take 2-3 business days to reflect in your account.

We are committed to ensuring your satisfaction. If you have any questions or concerns, feel free to reach out—because every scent tells a story, and yours deserves to be just right!

Shopping cart

2

Subtotal:  3,600

View cartCheckout

2