Welcome to Velour Scent, where every fragrance is a masterpiece. By accessing and using our website, you agree to these terms and conditions. Please read them carefully, as they define your relationship with us and ensure a seamless shopping experience.

Ordering with Us

• Accuracy: Please ensure all details provided at checkout are correct to avoid any delays in delivery.
• Order Cutoff Time: Same-day delivery in Karachi applies to orders placed before 1:00 PM.

Shipping Policy

• We strive to deliver your products swiftly and in perfect condition.
• Delivery times may vary depending on your location and order volume.

Returns & Exchanges

• Our Return & Exchange Policy covers damaged or incorrect items. Please review the policy here.
• Requests must be made within 5 days of receiving your order.

Payment Terms

• All payments are processed securely through trusted payment providers.
• Prices listed on our website are final and inclusive of applicable taxes unless stated otherwise.

Your Privacy Matters
By using our website, you agree to the terms outlined in our Privacy Policy, which explains how we collect and use your data.

Prohibited Activities
When shopping with Velour Scent, please refrain from:

• Misusing the website or its content (e.g., hacking or copying content).
• Providing false information during checkout.
• Reselling products without prior consent.

Liability Disclaimer
While we strive for excellence, Velour Scent is not responsible for:

• Delays due to unforeseen circumstances (e.g., natural disasters, strikes).
• Issues arising from third-party shipping providers.

Contact Us
Got questions? We’re here to assist you! Reach out to us:

• Email: support@velourscent.com
• Phone: 0300-XXXXXXX

Thank you for choosing Velour Scent, where luxury and elegance meet in every bottle.